5-2-1 HVAC Surge Protection

You have invested a lot of money in a furnace, heat pump or other HVAC equipment that provides comfort for your family.   You should also invest in HVAC surge protection to avoid a large repair or replacement expense due to a random lightning strike or a power surge on the utility grid.   Homeowners usually buy surge protectors for TVs, computers and entertainment devices but heating systems are often overlooked until the damage is done.

HVAC surge protectionThe 5-2-1 Surge Protector keeps your heating and cooling system safe because it is designed to interrupt power surges before they reach your equipment.  Studies have shown that the average home or business sees about 300 potentially damaging surges each and every year.  As demand rises on the power grid, customers see lower quality electrical service which means even more damaging surges.

We carry these devices on our service trucks, so they are immediately available as an add-on to a service call or tune up.  5-2-1 Surge Protectors offers a connected equipment guarantee on any electro-mechanical device connected to the AC power line including the entire HVAC unit, Furnaces, Heat Pumps, Motors and Refrigeration Systems.

Be sure to get HVAC surge protection before your equipment gets damaged.  Call us today to add a 5-2-1 surge protector to your system.  It will cost you much less than the repair or replacement work it can prevent.


Posted in Furnaces & Boilers, Heat Pumps, Home Improvement | Tagged , , , , | Leave a comment

Annual Maintenance Plan for $169


annual maintenance planAll mechanical systems need periodic tuneups to keep them working properly, and we are offering annual maintenance plans now for only $169.   That includes 2 visits, scheduled at your convenience, and the checking, cleaning and adjusting of all the important parts of your system during each visit.

Signing up for year round service is a great idea, and this special price for an annual maintenance plan is a great deal.   If you have a tendency to forget maintenance, you can stop worrying about that because we’ll send you a reminder in 6 months.  And — you can have peace of mind knowing that the check up will include everything on this page for your HVAC system as well as fireplaces.

During our two visits we’ll ensure that all the equipment performs as efficiently as possible so that you get the most comfort from your utility dollars, and longer equipment life from the investment in your home.   Another benefit will be the avoidance of unexpected breakdowns when worn equipment stops working on the coldest night (or the hottest day) of the year.

We are anxious to perform this preventive maintenance and cleaning on your system because we know a clean HVAC unit has fewer repair calls than one that is not maintained. Our techs have the training, the tools and the parts needed for all makes and models of HVAC systems.  You will see the results of our work in the equipment lasting as long as possible, and in your system operating as efficiently as possible.  We can’t promise that paying utility bills will become more fun for you, but we can promise that the energy consumed by your system will be used to produce comfort for your family and will not be wasted.

 Be Wiser — Call Kaiser!


Posted in Efficiency Tips, Planned Maintenance | Tagged , , | Leave a comment

What is Emergency Heat?

Homeowners who have heat pumps see an extra setting on their thermostat labeled “Emergency Heat (or E.M Heat)”, along with the standard settings “Heat,” “Off” and “Cool.”  This setting is confusing for many people and improper use of it can cause utility bills to skyrocket unexpectedly.

emergency heat

Emergency Heat was designed to provide a temporary source of electric heat when the heat pump is damaged and cannot be used.  An example of this would be if a tree branch fell on the outside unit and created a large dent in it.   In that situation the homeowner would switch to Emergency Heat, and the supplemental heat source would help to keep the home warm for a few hours while a technician could get there to make repairs.

For most heat pumps, the supplemental heat source is electric resistance heat, and this is common in all-electric homes.  For homes with natural gas, propane, or fuel oil, the supplemental heat may be supplied by a furnace and is called a dual-fuel system.  There are two types of supplemental heat.

  • Emergency Heat does not provide additional heat on top of the output from the heat pump, although many people mistakenly believe that it does.  When the switch is set to “Emergency Heat” the heat pump is locked out of operation, so you actually get less heat output during that time.  Your home will probably cool down and your electric meter will be spinning as it adds kilowatts to your next utility bill.
  • Secondary Heat does provide additional heat on top of the output from the heat pump.  If your thermostat senses that outdoor temperatures are too cold for the heat pump to be the primary heat source, it will automatically switch to a secondary heat source such as electric or gas.   You cannot control this from the thermostat, but it is not a problem because the system was designed to do exactly that during very cold weather.

Using the “Emergency Heat” setting can cost twice as much as the normal heat pump costs in operation.    Keep the thermostat in the “Heat” setting and let the heat pump operate automatically.  Do NOT use the ‘Emergency Heat’ setting unless you really have an emergency.    You will notice the difference in your electricity bill.

If you have any questions about this article, give us a call.   Be Wiser, call Kaiser!

Posted in Efficiency Tips, Heat Pumps | Tagged | Leave a comment

Ductless Mini-Splits Save Energy

The chilly air outside makes a clear demonstration of which rooms have inadequate heating and could benefit most from a ductless mini-split system.    There are lots of space heaters and radiant fireplaces on the market now, but if you want a reliable and effective solution, the ductless mini-split heat pump is the best way to go.

ductless mini-splitThese Energy Star rated units allow you to have all the benefits of whisper-quiet heating and cooling without the need to add duct work, or to upgrade your central HVAC system.  You’ll save energy in the daily operation of the unit, during both the heating and cooling seasons, and you’ll save money as you avoid the addition of new ducting runs.  And, we’ve extended our warranties to seven years on compressors and five years on parts to give you greater peace of mind.

We offer the most technologically advanced heat pump systems in the world.  Unlike older, inefficient heat pumps, there is no cold air delivery with Mitsubishi Electric’s Cooling & Heating systems.  The Hot StartTM system doesn’t activate the fan until the desired temperature is reached, so it never blows cold air.  Select models use Hyper-Heating INVERTER (H2i®) technology that operates effectively down to -13º F, so these models give true year-round comfort from a single system.

The indoor units are small and attractive.   They also can be mounted in many ways: on the wall, on the floor, or at the ceiling, so you have plenty of alternatives and options in deciding where you want it.  The controls can be wall-mounted or hand-held like a TV remote.   The many flexible choices available are strong features of ductless mini-split systems.  You should look at them!

Give us a call today and let us show you what we have to offer.   You’ll be glad you did!

Be Wiser — Call Kaiser!



Posted in Efficiency Tips, Heat Pumps, Home Improvement | Tagged , , | Leave a comment

Are You Recirculating Dirty Air?

child sneezeChildren’s sneezes, cooking odors, pet dander, and plenty of other dirty substances swirl around in the air of our homes – are you cleaning those out, or are you just recirculating dirty air for your loved ones to breathe?    Unless you have the protection of high efficiency filters and/or a UV (ultra-violet) light system, you are simply moving them around.

Standard air filters are the first line of defense for cleaner indoor air, but they are limited in what they can do for us.  Indoor air is contaminated with chemicals used in furniture, carpets, cleaning supplies and other substances, and it is also a warm, moist location perfect for germ growth.

The first option as a solution is higher efficiency filters.  There are multiple grades of air filters, but one common type is HEPA (high efficiency particulate air.)   To qualify as HEPA by US government standards, an air filter must remove 99.97% of 0.3 micron-sized particles that pass through it.   These filters are critical in the prevention of the spread of airborne bacterial and viral organisms so they have been used in medical facilities for many years.   Using higher efficiency air filters in your system will be a big improvement over standard air filters, but not every system should use them.

A second option for cleaner air is the addition of a germicidal UV light system in your equipment.  These purification systems use a combination of UV light and activated carbon to remove contaminants, odors and other unhealthy substances from the air.  Testing has shown they can kill over 99% of airborne mold, bacteria, viruses and allergens after just the first 24 hours of use.

We’re here to help.  Let us assess your system and recommend the best options for your home.  High efficiency filters and UV technology are options that can improve your indoor air quality.  Set up an appointment online or give us a call and we’ll provide you with a free estimate and a guarantee of satisfaction with our work.  We are anxious to help you improve the quality of life in your home!


Be Wiser — Call Kaiser!


Posted in Indoor Air Quality | Leave a comment

Time for a New Thermostat

new thermostat 1The “brains” of your heating system is the thermostat, because it triggers the operation of the equipment.   Since that item is so important to your family’s comfort, you should consider whether its time for a new thermostat.

If the thermostat doesn’t send a call for heat to the HVAC system as your house cools down, your furnace or boiler will not start — and you’ll be cold.  If the thermostat doesn’t send a stop signal to the system as your home reaches the correct temperature, the heater will keep running and running — and  you’ll be too hot and facing a large utility bill.

new thermostat 2Here are two situations in which you definitely should replace the thermostat, although you might want to replace it for other reasons such as convenience or peace of mind.

  1. If your thermostat is not programmable, you need a new one.
  2. If your thermostat has a mercury vial inside it, you need a new one.

Many choices are available for thermostats today, from simple types with just a few programmable cycles, to those that “learn” the temperature cycles you set and actually program themselves over a period of a few days.  There is also a wide range of pricing for thermostats, starting at about $40 and going up to several hundred dollars or more.

During our periodic maintenance visits to client homes, we always check the operation of the thermostat to ensure it is working properly.   If you have not had a cleaning and tuneup of your system recently, give us a call and we’ll schedule one for you.   Our $59 special is running now, so it’s a great time to get everything checked before cold weather hits.

Be Wiser – Call Kaiser!


Posted in Efficiency Tips, Thermostats | Tagged , , | Leave a comment

Protect Your Valuable Investment

Your heating system is probably the most expensive appliance in your home.  The working condition of it can increase (or decrease) your home’s value, lower (or raise) the cost of your monthly energy usage, and positively (or negatively) affect the physical comfort of your family.  If you protect your valuable investment it will benefit you in all those areas; if you don’t take care of it, you might find yourself facing extensive, expensive problems.

cold weather 2

Every furnace or boiler system should have an annual checkup.  Now, just before cold weather hits us hard is the best time for that checkup.   Here are the reasons:

  • First, you need to verify whether all components of the system are working properly.   Just like a tune-up is necessary for your vehicle, this tune-up makes sure your HVAC equipment is in good working order and is ready to run properly all winter.
  • Second, you need to know if there are potential problems that can cause system failure.  Issues that are not yet causing problems can easily go unnoticed unless you know what to look for.  Continued operation with faulty components can cause major issues, and they usually crop up on the coldest day of the year.

A Preventative Maintenance Agreement is the simplest way to avoid problems and extend the service life of your investment.   During mild weather it is easy to forget about the equipment but every year, on the first cold day, many homeowners are surprised by failing equipment.   We recently had that first cold day in Indianapolis, and we got lots of urgent calls.  Almost all of those calls would have been avoided if their systems had a recent checkup.

We recommend you protect your valuable investment with a Preventative Maintenance Agreement that alleviates the stress of caring for complex, technical equipment yourself. All T.A. Kaiser tune-ups are performed by certified technicians who are skilled in checking, tuning, troubleshooting and repairing HVAC equipment.

We offer single- and multiple-year protection plans that make it easy and stress-free for you.  You will get discounted pricing, scheduled tune-ups that match your availability, and professional care for your valuable system.  If you want a detailed list of what we check, take a look at the list on this page

Temperatures will continue to go down, so now is the perfect time to have your system inspected.  Give us a call TODAY! 

Posted in Planned Maintenance | Tagged , , | Leave a comment

Propane Users Should Buy Now

If you remember the polar vortex in January and the record demand for propane at that time, then you understand why propane users should buy now.   Last year’s record corn crop caused a huge spike in demand as farmers needed gas try dry the harvested corn.   The harvest this year is estimated to be 3% higher than last year, so we might see prices rise again, especially if we have another very cold winter.

The chart below from the US Energy Information Administration shows the weekly price of a gallon for the last five years, with the heavy blue line being the most recent year.   You can see that prices have been sliding down at a steady rate, but with cold weather coming soon, the price is expected to start rising again.

Propane Users Should Buy Now


Although only about 5% of Americans use propane for residential heating, that is a lot of people.  Many Hoosier families were really hurt when the price doubled from less than $2 per gallon to over $4 per gallon in Indiana.

Experts recommend that propane users be proactive now while the weather is still warm.   They suggest completely filling storage tanks now while the price is down, and get a pricing agreement with a local dealer.  You need to know in advance how much you’ll be paying regardless of the weather conditions.   Waiting until it gets cold will leave you with no leverage and you’ll have to pay whatever the dealers are asking.

You also want to be sure your furnace or boiler is operating at top efficiency, not wasting any of the propane.   We have a tune up special running right now – only $59  – that will get you ready for winter.

Give us a call today for the tuneup, and call your propane dealer now to lock in prices.   You can trust us at TA Kaiser Heating and Air.  We are looking out for you!

Be Wiser — Call Kaiser

Posted in Efficiency Tips, Savings, Shop Smart Tips | Tagged , , | Leave a comment

Special Prices for Tuneups and Maintenance

We are offering special prices right now for tuneups and maintenance on your HVAC equipment, just in time for the upcoming heating season.  Overnight temps are already in the 40’s, so call us today to get on the schedule before the big rush hits at the first freeze.


special prices for tuneups and maintenanceHeat pumps need to be checked after resting all summer and before they start running every day.  Benefits of the tuneup include improved efficiency, prolongs the life of existing equipment, ensures your unit is clean and has good air flow, and provides better temperature and humidity control.   During the tuneup we’ll check air filters, verify thermostat operation, clean the condensate drain, clean the coils, lube the motors and bearings, check for loose connections, check the amperage draw, inspect all parts and safety devices.   There is a lot to a tuneup that is specific to each type of heat pump, and our technicians have training and expertise on all the major brands.


You know that you will also need another visit in 6 months to get ready for the cooling season, so why not just sign up for service year round all at once?  This special price for annual maintenance is a great deal, and it includes everything on this page for heating and cooling units as well as fireplaces.

We’ll schedule two visits during the year and ensure that all the equipment performs as efficiently as possible so that you get lower monthly utility bills and longer equipment life from your investment.   You’ll also benefit by avoiding unexpected breakdowns when worn equipment stops working, usually on the coldest night or the hottest day of the year.


We provide you with clear and cost effective options to meet your heating and air conditioning needs. We invest in our employees, tools and training and you invest in us to deliver impeccable products and services to you.

We back this philosophy with our exclusive Satisfaction Guarantee when choosing T.A. Kaiser Heating & Air, Inc. to contract your job:

T A Kaiser Heating & Air, Inc.’s installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. They will not wear shoes on your carpets. They will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are drug-free. If, when they have finished in your home, they have not performed in accordance with these high standards, you don’t pay until you are satisfied with the results.

Customer satisfaction & quality services are our #1 priority.  Call us today you to start your annual maintenance plan or to schedule a tune up!

Posted in Efficiency Tips, Heat Pumps, Planned Maintenance, Shop Smart Tips | Tagged , , , , , | Leave a comment

Geothermal Systems Qualified for 30% Federal Tax Credit

geothermal systems qualified for 30% federal tax credit This is a great time to replace your old heating system with one of the geothermal systems qualified for 30% federal tax credit.  The American Recovery and Reinvestment Act of 2009 is still in place today with increased residential and business credits for various energy efficiency improvements.

If you’ve been wanting to move up to geothermal like so many others, act now!  Geothermal units use the earth as the source of heat instead of burning fuels like natural gas, propane, heating oil, or using electrically heated coils.   Geothermal systems are up to 300% efficient, much higher than even the best furnace or hot water system.

Another benefit to geothermal is the low maintenance and high reliability.  With fewer mechanical parts and no burner unit, there is much less that can go wrong and less need for tuneups and cleaning visits.

• It must be placed in a taxpayer residence in the US; either a primary or secondary home
• Houses, apartments, condos, mobile homes are also included
• The geothermal heat pump system must meet the Energy Star® requirements
• The system must be completely installed by 12/31/2016

A qualified geothermal heat pump system is equipment that uses the Earth or ground water as a thermal energy source to heat or cool the dwelling.  The tax credit can be 30% of the cost of the equipment including installation and labor for site preparation, piping and wiring the system to the home.

 There is no maximum credit for systems placed in service this year.  If the credit exceeds your tax liability  for this year, the excess can be carried to the following tax year.  The credit cannot be claimed on spending for equipment used solely to heat a swimming pool or hot tub, or on previously used equipment.  For more detail, consult http://www.irs.gov or speak to your tax adviser.

What about upgrading your business with geothermal?   Good news!  The law also provides a 10% federal tax credit (also with no maximum) for a commercial system installation.

Give us a call TODAY to find out more about geothermal systems qualified for 30% federal tax credit.   Since 1987, our primary goal at T.A. Kaiser Inc. has been to make you feel as comfortable as possible in your home or business so you can focus on what is important to you.

Be Wiser — Call Kaiser!

Posted in Heat Pumps, Savings | Tagged , , , | Leave a comment